Postúlate en Kit Empleo: kitempleo.cl/empleo/1d5khy

Overview

We are seeking a detail‑oriented and customer‑focused Bookkeeper to support U.S.-based clients, primarily therapy practice owners. This role combines hands‑on bookkeeping work with strong customer communication, ensuring accurate financial records while providing a human‑centered support experience.

Apply Here

https://operationsarmy.com/application

Key Responsibilities

1. Transaction Management (Core Focus)
- Review and categorize transactions that cannot be automatically processed
- Reconcile monthly books for assigned client accounts
- Identify and flag unusual or questionable transactions
- Ensure accurate coding based on standard accounting and IRS chart of accounts guidelines
- Manage approximately 5–6 client accounts per specialist

2. Customer Communication & Support
- Respond to client inquiries regarding transactions and bookkeeping matters via support platform
- Conduct brief consultations (email or phone) to clarify transaction details
- Maintain an empathetic and professional communication style




- Handle cases requiring back‑and‑forth communication for accuracy

3. Quality Assurance
- Review bookkeeping work prior to monthly close
- Ensure compliance with bookkeeping standards and procedures
- Escalate complex issues when necessary

4. Documentation & Process
- Document customer interactions and updates in the support system
- Follow internal workflows and bookkeeping procedures
- Maintain organized financial records for audit and tracking purposes

Qualifications & Skills
- Prior bookkeeping experience (any level)
- Familiarity with general accounting principles
- Strong English fluency (written and verbal)
- Customer service experience (essential)
- Excellent attention to detail and problem‑solving skills
- Empathetic and people‑oriented communication style
- Comfortable working asynchronously and with U.S. time zones
- Ability to accommodate versátil hours during peak tax seasons

Tools & Software Familiarity
- Customer support platforms

Postúlate en Kit Empleo: kitempleo.cl/empleo/1d5khy

📌 Bookkeeper | Chile | Remote (Región Metropolitana)
🏢 OpsArmy Careers
📍 Región Metropolitana