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Job Summary

Iron Mountain is seeking a motivated and experienced Senior Project Manager to join our Digital Solutions (DS) team. In this role, you will be responsible for the end-to-end delivery and implementation of Digital Solutions for both new and existing clients, managing the complete solution life cycle from system requirements to final deployment. You will join a high-impact team that collaborates closely with Sales, Pre‑sales, and Operations to execute technical implementations while enhancing tools and processes for maximum efficiency.

What You’ll Do

In this role, you will:

- Lead the end‑to‑end implementation of complex technical solutions, developing detailed project plans, system design specifications, and functional diagrams to ensure high‑quality deliverables.
- Collaborate directly with client IT and business stakeholders, as well as internal engineering and operations teams, to manage requirements, guide solution development, and facilitate the transition to long‑term support.
- Ensure compliance with organizational standards and project performance requirements by leading Quality Assurance (QA) efforts and managing formal change control processes.

What You’ll Bring

- 5 to 8+ years of proven experience in Project Management, specifically managing the implementation of highly technical enterprise‑level Business Process Outsourcing (BPO) systems or similar.
- Strong knowledge of the Software Development Life Cycle (SDLC), Cloud solutions, and technical tools such as Intelligent Document Processing (IDP), Kofax, Globalscape,



or Business Intelligence (BI) tools.
- Proven ability in stakeholder management, analytical problem‑solving, and professional communication in both Spanish and Advanced English.
- Professional Degree in Industrial Engineering, Computer Science, or a related field, along with Project Management Professional (PMP) or Scrum certifications.

What We Offer (Benefits)

- Competitive compensation and benefits aligned with the experience.
- Versátil work options/alternative work options to support work‑life balance.
- Comprehensive health, wellness, and retirement plans.
- Opportunities for continuous learning and professional growth within the Digital Solutions domain.

Call to Action

If you are ready to lead digital transformation and drive success for global clients, we want to hear from you. Apply today to join the Iron Mountain team! Please apply with your CV in English.

Category: Operations Group

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [email protected]. See the Supplement to learn more about Equal Employment Opportunity.

Requisition: J0101023

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Postúlate en Kit Empleo: kitempleo.cl/empleo/1d8xgy

📌 Senior Project Manager IT / Bilingual (Santiago)
🏢 Iron Mountain
📍 Santiago