Postúlate en Kit Empleo: kitempleo.cl/empleo/1dabjl

Bilingual Operations - Customer Support Associate (On-site + Remote)

Location: Santiago, Chile
Type: Hybrid (Mostly remote with occasional in-person work)
Company: Rent a Car Company

Job Summary

We are looking for a dynamic and detail-oriented team member to coordinate daily operations at our Santiago hub and also support customers remotely throughout their journey. This is a hybrid role combining physical responsibilities (vehicle handovers and preparation) with remote customer service and administrative tasks.

Key ResponsibilitiesOn-Site (Operations - Vehicle Management)
- Coordinate car delivery and return with customers.
- Perform vehicle handovers according to internal procedures.
- Inspect and report on the condition of vehicles during check-in/check-out.
- Prepare vehicles for delivery: clean utensils, inspect interiors, organize accessories.
- Coordinate full vehicle washing and inspect results.
- Report any damages, missing accessories, or mechanical issues.
- Maintain an organized inventory and restock accessories as needed.




- Coordinate repairs or maintenance with mechanics and external providers.
- Manage petty cash and expense reports using company spreadsheets.

Remote (Customer Service & Admin Support)
- Send quotes, follow up with leads, and close rental deals.
- Provide support before, during, and after rentals.
- Coordinate fleet availability across different locations.
- Collaborate with the social media manager to review content plans.
- Perform administrative duties related to bookings and fleet logistics.

Requirements:
- English and Spanish fluency (spoken and written).
- Excellent communication and organizational skills.
- Proactive, hands-on attitude and ability to multitask.
- Stable internet connection, smartphone, and computer.
- Valid driver's license (preferred).

Tipo de puesto: Jornada completa

Sueldo: $700.000 - $800.000 al mes

Idioma:
- Ingles (Deseable)

Postúlate en Kit Empleo: kitempleo.cl/empleo/1dabjl

📌 Bilingual Operations (Santiago)
🏢 Management K
📍 Santiago