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Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.

Applications will be accepted up to 4 weeks from posting date

The Agentforce Community Enablement Lead is a strategic individual contributor focused on driving expertise, knowledge sharing, and community growth within the CSG Professional Services team around Salesforce Agentforce technology. This role balances hands-on involvement in strategic customer projects (50% of time) with dedicated community enablement initiatives (50% of time). This person will play a key role in scaling Agentforce knowledge,



fostering a connected community of practitioners, supporting certification efforts, and actively engaging with the community to answer questions and share insights, ultimately contributing to both customer and team success.

Key Responsibilities
- Community Strategy & Growth:Develop and execute a strategy to build, grow, and foster a vibrant community of Agentforce practitioners within Professional Services.
- Customer Project Delivery:Spend approximately 50% of time as a billable individual contributor on strategic Professional Services customer engagements, leveraging deep Agentforce expertise to design and implement solutions.
- Enablement Content & Delivery:Create and maintain an evolving library of enablement content, including documentation, guides, templates, and reusable assets related to Agentforce solution design, implementation patterns, and recommended approaches.
- Training & Workshops

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📌 Amers Data + Ai Practice (La Florida)
🏢 Salesforce
📍 La Florida