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About Sedex
Sedex is a trusted partner for over 85,000 businesses worldwide, helping them create socially and environmentally sustainable supply chains. Through our platform's powerful data insights and expert guidance, we simplify the management, assessment, and reporting of sustainability performance.
Our Vision is to be a leader in making integral supply chains more socially and environmentally sustainable. Our Mission is To provide data-driven insights, accessible tools, and exceptional services that support businesses in improving environmental, social, and governance (ESG) performance and outcomes.
The role
Key responsibilities
Your key role will be to manage, maintain and develop our Salesforce platform and its integrations. Your responsibilities will be to:
- Implement new and support existing integrations
- Input into planning and execution of Salesforce related projects
- Maintain existing system processes and continually improve/update existing documentation in Confluence
- Manage users - joiners, movers, leavers, day-to-day issues and support
- Keep ahead of Salesforce decommissioning and new technical requirements
- Work with any outsourced SF implementation partners (consultants) as may be engaged from time to time
- Continually review platform security - monitor user permissions, data sharing and best practice across all related areas
Knowledge, Skills & Experience
Essential
- Broad knowledge of Sales & Service Clouds - strong basic Salesforce skills
- Ability to create, maintain and troubleshoot Flows
- Self-motivated and creative, taking ownership & driving for results - a can-do hands-on attitude
- Good written and verbal communicator and an engaged team participant
- Strong interpersonal and collaborative skills
- A clear understanding of best practice and an ability to work and communicate with all levels of the organization - knowing when (and how) to insist on clear business requirements and full analysis of the business problem to avoid q
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