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GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a integral provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long‑standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.
At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive. We pioneer the innovations that move and connect people to what matters. This position will be posted until filled.
Responsibilities
- Manage business engagement with key stakeholders for your assigned branches, both on new initiatives/processes, and feedback on the IT support model delivery
- Be the main escalation point for the assigned IO branches for EUS processes and new engagement requirements
- Maintain regular stakeholder meetings with local business leaders and the country IT manager for your assigned branches
- Proactively work to understand the various business areas and identify potential IT improvements within the EUS support model
- Provide ad‑hoc IO IT project support as required, including UAT, Office Moves
- Provide deep dive analysis and reporting as required
- Provide advanced IT support onsite as required at various IO locations
- Provide technical/process training to the IO business as required
- Be familiar with and support GMF Policies & Standards
- Provide support on central processes within the EUS Team
- Co‑ordinate project deployments across the IO business and provide support to the local onsite teams
- Provide analysis on IO Operational areas and performance such as ticket analysis, reporting, quality and control as required
- Assist wit
Postúlate en Kit Empleo: kitempleo.cl/empleo/1dbi2m
📌 Global IT Business Analyst: Stakeholder (Región Metropolitana)
🏢 Gm Financial
📍 Región Metropolitana
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