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POSITION SUMMARY

Patrol all areas of the property; assist guests with room access. Monitor Closed
Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety
system. Lock property entrances when required. Conduct daily physical hazard
inspections. Respond to accidents, contact EMS or administer first aid/CPR as
required. Assist guests/employees during emergency situations. Notify
appropriate individuals in the event of accidents, attacks, or other incidents.
Defuse guest/employee disturbances. Call for outside assistance if necessary.
Complete incident reports to document all Security/Loss Prevention related
incidents. Handle all interruptions and complaints. Resolve safety hazard
situations. Escort any unwelcome persons from the property without interrupting
the orderly flow of property operation. Report to scenes of vehicle
accidents/thefts. Call for assistance using proper code responses. Complete a
Loss Prevention shift summary/daily activity report. Maintain confidentiality of




all Security/Loss Prevention and property reports/documents; release information
only to authorized individuals. Conduct investigations and gather evidence.
Conduct interviews with relevant parties.

Follow all company policies and procedures; report accidents, injuries, and
unsafe work conditions to manager; complete safety training and certifications;
ensure uniform and personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company assets. Welcome and
acknowledge all guests according to company standards; anticipate and address
guests’ service needs; assist individuals with disabilities; thank guests with
genuine appreciation. Speak with others using clear and professional language;
prepare and review written documents accurately and completely. Develop and
maintain positive working relationships with others; support team to reach
common goals. Comply with quality assurance expectations and standards. Stand,
sit

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📌 Officer-Loss Prevention (Santiago)
🏢 Reconocida empresa
📍 Santiago