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About Checkr
Checkr is building the data platform to power safe and fair decisions. Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including Amazon, DoorDash, Netflix, Kimpton, Anthropic.
A career at Checkr means collaborating with brilliant minds, disrupting an industry, and opening channels of employment to often overlooked candidates. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2023 Breakthrough Company.
About the team/role
The Disputes Associate plays a central role at Checkr. At Checkr you will join our growing Operations team which ensures the accuracy and efficiency of the background screening process. This operations position requires a candidate with strong communication and interpersonal skills, the ability to remain calm in stressful situations, acute attention to detail, and a willingness to dive deep into research. You will become part of a hard working,
scrappy team creating a new standard of quality in the background screening industry.
What you’ll do
- Process high volume, often repetitive, dispute related tickets. Answering incoming questions from candidates and updating information when necessary, promoting quality and maximum possible accuracy of background reports
- Review and confirm the details provided by applicants to determine course of action regarding disputes by phone, email, chat, and automation
- File and resolve Motor Vehicle Record and Non Motor Vehicle Record Disputes through Checkr’s internal dashboard
- Identify errors within the ticket and filing process, effectively communicate opportunities for improvement to management
- Recognize system bugs or errors and is able to articulate and upscale appropriately
- Maintain daily production and quality KPIs related to dispute processing
- Work in partnership with court researchers, vendors, law enforcement ag
Postúlate en Kit Empleo: kitempleo.cl/empleo/1dbxzc
📌 Disputes Associate (Santiago)
🏢 Checkr - Chile
📍 Santiago
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Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.