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We're revolutionizing the fitness & wellness industry, and we're looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry's most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we're partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We're not just another tech company—we're far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let's see what we can accomplish together

Who we are:
We're a passionate engineering, platform, and operations team, developing and supporting ground-breaking products. Together, we'll build for the future, creating more opportunities for wellness businesses around the world to help their customers lead full, healthy lives. We push ourselves and our company to always strive for this higher purpose, recognizing the power in working together toward the same goal.



We believe in building a diverse company where everyone feels safe bringing their authentic selves to work. And we believe that the secret to success is our people. Join the team, and let's see what we can accomplish together

Your role:
The Business Systems Analyst - CX role is a vital part of the Core Business Operations team. This team designs, builds, and supports scalable, agile processes and systems that enable Mindbody to achieve its strategic goals.

You'll likely spend time working on:
- Develop a comprehensive understanding of Mindbody Customer Experience people, processes, and systems.
- Partner with CX senior business stakeholders and CBO technical program manager to evaluate the current state, envision the future state, perform gap analysis, define change requirements, and develop solutions to achieve strategic objectives.
- Configure, administer, develop, support, enhance, and optimize solutions in Salesf

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📌 Business Systems Engineer (Santiago)
🏢 Mindbody
📍 Santiago