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**The Boeing company** is currently seeking a **Senior** **Supply Chain Specialist** Reporting to Manager - Product support and supply chain, to support Component Services Program (CSP) operations. This position will be based in **Santiago, Chile** at **Santiago International Airport.**

This position is in support of Boeing Global Services (BGS) 787 Component Services Program for a major airline in the region. Boeing Component Services Program, part of Boeing General Services Commercial Managed Programs, provides a dedicated pool of high-value, dispatch-critical parts for airlines, while helping them to improve operations support and cash flow. With the Boeing component service Program, the airline removes a part from the airplane and ships it for exchange with a new unit from Boeing's exchange pool.

**Position Overview**:

- Supervise and control customer part exchange requests to ensure timely delivery of parts to meet contractual Service Level commitments.
- Supervising and control timely processing of unserviceable and serviceable Return components from Customer locations spread across Latin American region to Suppliers, including items classified as Dangerous Goods and export control parts




- Perform tracking and tracing of urgent material requirements while continuously keeping the customer advised about status to ensure customer operational requirements are supported timely,
- Intervene as needed in Shortage and AOG situations by ensuring that the criticality/situation of the aircraft and customer’s operations are understood and action taken by the extended supply chain.
- Coordinate with customer and Boeing functional teams to ensure schedule maintenance demands/Service Bulletins requirements are collected and are supported effectively
- Responds to customer inquiries and Ensure timely resolution of Quality discrepancies, Invoicing & Warranty issues and part interchangeability actions.
- Conduct regular meetings with Customer to discuss all relevant operational requirements such as shortages, demand planning and process development and improvement
- Produce, publish and present Key Performance Indicator / Service Level metrics on a weekly/monthly basis to customer/ Boeing team.
- Monitor and maintain accuracy of the customer’s inventory management system compared to Boeing’s equivalent
- Work with the Boeing and Customer teams (IT, Planning, Logistics, warehousing etc.) to develop process solutions and improvements
- Develop, document and maintain local work instructions for all On-site processes




- Occasional short-term travel to other regional Boeing sites and/or Seattle
- Supervises performance metrics, performs trend analysis and takes mitigating action to meet performance objectives and find opportunities for improvement.
- Maintains internal/external supplier/customer interface with regular communication

**Employer is not willing to sponsor applicants for employment visa status.**

**Basic Qualifications (Required Skills/Experience)**:

- 7 years of experience supply chain, logistic, material warehousing and/or Airline customer account or services contract execution roles
- 5 years of experience working in the aviation/airline MRO business environment
- Must be proficient in both verbal and written English and Spanish
- Must be willing and able to travel both domestically and internationally
- Must be legally authorized to work in Chile

**Preferred Qualifications (Education/Experience)**:

- Experience with customs clearance

**Typical Education and Experience**:
Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 10 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+8 years' related work experience, 14 years' related work experience, etc.).

**Relocation**:
**Equal Opportunity Employer**:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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📌 Senior Supply Chain Specialist (Santiago)
🏢 Boeing
📍 Santiago