Postúlate en Kit Empleo: kitempleo.cl/empleo/1dcxvn

Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience project managing and delivering technical solutions.
- 5 years of experience managing and delivering data-driven or AI-powered solutions, including at least 5 years in a customer-facing technical role.
- Experience in at least one of the following domains: Generative AI and Process Automation (designing agentic workflows with tools like LangChain) or implementing AI solutions within Contact Center environments.
- Ability to communicate in English fluently to collaborate with international clients and teams.

Preferred qualifications:
- Experience optimizing Large Language Models (LLMs) using techniques like retrieval-augmented generation (RAG), fine-tuning, and building prototypes.
- Experience mapping business processes to agent-based automation solutions.
- Experience designing data analytics pipelines and using deep learning frameworks like TensorFlow, PyTorch, or JAX.
- Knowledge of Contact Center AI solutions and experience with major CCaaS platforms (e.g., Genesys,



Avaya, Five9).
- Understanding of the machine learning life-cycle and machine learning operation best practices (e.g., model monitoring, CI/CD).

About the job:
The Google Cloud Consulting Professional Services team guides customers through the moments that matter most in their cloud journey to help businesses thrive. We help customers transform and evolve their business through the use of Google’s general network, web-scale data centers, and software infrastructure. As part of an innovative team in this rapidly growing business, you will help shape the future of businesses of all sizes and use technology to connect with customers, employees, and partners.

As a Cloud AI Consultant in Google's Professional Services Organization (PSO), you will serve as a versatile and strategic technical expert and trusted advisor to our most strategic customers, helping them turn their goal into reality. You will

Postúlate en Kit Empleo: kitempleo.cl/empleo/1dcxvn

📌 Cloud Ai Consultant, Professional Services, Google Cloud (Santiago)
🏢 Google
📍 Santiago