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At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.

We're looking for a motivated and driven SeniorRegional Operations Manager (M/F/d) who will help us shape our team, drive the company to the next level, and have the most direct influence on our success. You will be working in a rapidly scaling-up environment and being responsible for managing operational topics concerning Flixbus' bus partners in Chile.

This role will be based in Santiago de Chile under a hybrid working model.

About the Role
- Build, maintain, and develop long-lasting relationships with bus partners & bus stations
- Manage day-to-day interactions with our bus operators to ensure there is no disruption
- Monitor operators' adherence to our processes and standards and carry out audits with operators to ensure they follow quality and safety standards.
- Ensure compliance with Flixbus procedures and protocols
- Monitor and analyse KPIs to identify areas for improvement,



providing actionable recommendations to enhance partner performance and service quality
- Work cooperatively with our operators to ensure that their information on our platform is updated, as well as track training process for bus drivers
- Collaborate cross-functionally with internal teams (e.g., Network Planning, Business Development) for seamless operations

About You
- 5+ years of work experience in operations, ideally in dynamic daily environment within transportation, logistics, mobility, or delivery sectors
- Fluent Spanish and English is a must
- Ability to adequately deal with different stakeholders (e.g. business partners, bus drivers, station managers, or regional authorities) with high social and negotiation skills
- Advanced Excel skills
- Trustworthiness, engagement, and flexibility as well as a hands-on mentality
- Organized, independent, reliable and responsible working style
- Ready t

Postúlate en Kit Empleo: kitempleo.cl/empleo/1dcxyv

📌 Senior) Regional Operations Specialist (Santiago)
🏢 Flix
📍 Santiago