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About the Role

We're looking for a thoughtful, strategic, and impact-driven Head of Sales Operations to lead our Central & South America (CASA) region. If you're excited about driving growth through smarter processes, meaningful insights, and collaborative leadership-this role is for you.

You'll play a key role in helping our regional sales teams work more efficiently and successfully. Beyond the numbers and systems, we're looking for someone who's passionate about empowering others, brings a sharp perspective, and is ready to influence how we grow in LATAM.

This is a chance to lead with intention, shape outcomes, and bring more women's voices into how we operate at scale.

What You'll Do
- Design and implement regional sales operations strategies that boost productivity, focus, and long-term impact.
- Own forecasting, pipeline health, and performance analytics to help the business make smarter, faster decisions.
- Establish and improve key sales processes-from lead management to customer engagement frameworks.
- Champion CRM adoption and ensure clean,



actionable data throughout the funnel.
- Partner with sales leadership and the CASA GM to set KPIs, review performance, and improve territory planning.
- Collaborate cross-functionally with marketing, finance, and customer success to build cohesive go-to-market strategies.
- Identify opportunities to automate, simplify, or streamline how our teams work.
- Coach and develop the sales operations team-fostering a culture of excellence, equity, and growth.
- Keep an eye on the market: analyze competitor moves and local trends to inform how we evolve.

What You'll Need
- 7+ years of experience in business or revenue operations-ideally in sales-heavy environments across LATAM.
- Strong understanding of CRM systems, forecasting tools, and performance tracking.
- Experience leading cross-functional teams and aligning stakeholders around shared goals.
- A data-first mindset, with the ability to turn insights into action.
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📌 Head of Sales Operations, Central and South America (Santiago)
🏢 Uber
📍 Santiago