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About Checkr

Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, Amazon, and Anthropic.

A career at Checkr means collaborating with brilliant minds, disrupting an industry, and opening channels of employment to often overlooked candidates. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.

About the Team/role

The Disputes Associate plays a central role at Checkr. At Checkr you will join our growing Operations team which ensures the accuracy and efficiency of the background screening process. This operations position requires a candidate with strong communication and interpersonal skills, the ability to remain calm in stressful situations, acute attention to detail, and a willingness to dive deep into research. You will become part of a hard working,



scrappy team creating a new standard of quality in the background screening industry.

What You’ll Do
- Process high volume, often repetitive, dispute related tickets. Answering incoming questions from candidates and updating information when necessary, promoting quality and maximum possible accuracy of background reports
- Review and confirm the details provided by applicants to determine course of action regarding disputes by phone, email, chat, and automation
- File and resolve Motor Vehicle Record and Non Motor Vehicle Record Disputes through Checkr’s internal dashboard
- Identify errors within the ticket and filing process, effectively communicate opportunities for improvement to management
- Recognize system bugs or errors and is able to articulate and elevate appropriately
- Maintain daily production and quality KPIs related to dispute processing
- Work in partnership with court researchers, vendors, law e

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📌 Disputes Investigator – Trust (Región Metropolitana)
🏢 Checkr
📍 Región Metropolitana