Postúlate en Kit Empleo: kitempleo.cl/empleo/1dgj49

We're looking for a motivated and driven Operations Coordinator who will help us shape our team, drive the company to the next level, and have a direct influence on our success.

Your Tasks - Paint the world green
- Build and nurture a strong and positive working relationship with our operators.
- Manage the day-to-day interactions with our operators to ensure there is no disruption.
- Monitor our operators’ quality performance and work to continuously improve
- Agree upon improvement plans with partners and support them during the execution.
- Work cooperatively with our operators to ensure that their information on our platform is updated.
- Track that operators have trained all their drivers.
- Monitor operators adherence to our processes and standards and carry out audits with operators to ensure they follow quality and safety standards.
- Build and nurture a strong relationship with the bus stations we serve.
- Align and implement changes to our timetables with the bus stations.
- Acting as an external (in person) mystery shopper at our stations.




- Identify risks that can disrupt our operations and find solutions to them.
- Work closely with the rest of the team in analyzing our data and processes.
- Gather feedback from our external stakeholders (operators, stations, agents) and propose improvements.
- Be proactive and highly autonomous in the execution of your daily tasks
- Constantly challenge status quo and strive to improve.

Your Profile - Ready to hop on board
- 2-4 years of relevant experience
- Degree, or equivalent, engineering or related field
- A proven track record of strong results in a similar role
- Process oriented
- Proven track record on IT tools such as Power BI, Salesforce, Excel, etc.
- Accuracy and punctuality in carrying out tasks
- Ability to juggle multiple tasks and projects with strict deadlines
- Strong drive, self-motivated, accountable and entrepreneurial
- Ability to make decisions and act autonomously while escalating when neces

Postúlate en Kit Empleo: kitempleo.cl/empleo/1dgj49

📌 Operations Coordinator (Santiago)
🏢 Flix
📍 Santiago