Postúlate en Kit Empleo: kitempleo.cl/empleo/1dgkwn

E-Commerce UX Specialist:
Full-time (40-Hours Per Week), Remote

About Us:
At The Integral Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing professionals.

This role is with a fast-growing e-commerce brand that’s redefining customer experiences in the digital landscape. They are on the brink of launching a brand-new website and developing an innovative loyalty program, with a clear focus on customer satisfaction, loyalty, and conversion through creative online solutions.

About this role:
Key Responsibilities:
- Strategic Planning:Collaborate with cross-functional teams to develop a top-tier customer experience strategy for the upcoming website launch, scheduled for FY25. Provide recommendations to boost conversion rates, customer satisfaction, and loyalty.
- Website Management:Oversee the customer experience post-launch,



ensuring website performance aligns with brand standards and contributes to overall brand equity. Monitor and analyze performance metrics to identify opportunities for improvement.
- Ensure Branding Alignment:Ensure that the website consistently reflects branding guidelines, enhancing the brand's online presence and equity through a cohesive and engaging experience.
- Content Strategy Development:Develop and manage the website's content strategy, ensuring the placement of high-quality, relevant content. Collaborate with content creators to align content with business goals and customer engagement strategies.
- Customer Journey Optimization:Map and optimize the end-to-end customer journey, focusing on improving engagement and conversion rates by implementing best practices and innovative solutions.
- Loyalty Program Development:Assist in the creation and implementation of a new customer loyalty program aimed at increasing customer retention and lifetime value.
- Project Managem

Postúlate en Kit Empleo: kitempleo.cl/empleo/1dgkwn

📌 E-commerce UX Specialist (Santiago)
🏢 The Global Talent
📍 Santiago