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Customer Care/Call Center

BC Forward is currently seeking a highly motivated Cottonseed QA Technician in Bapchule AZ 85121

Job Title: Customer Care/Call Center ^ Customer Care Specialist
Duration: 04+ Months
Location: Remote
Anticipated Start Date:08/19/2024

Job Type: Contract (40 hrs. a week)

Pay Rate: $22/Hr
Please note that presente compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Must be fluent in French
8AM - 5PM EST, Mon - Fri

Requirements:
- At least 6 months of call center experience
- Excellent communication skills both written and verbal, and internal personal skills
- Able to manage telephone and chat customer interactions and convey confidence while resolving the customer's issues.
- Professional, friendly demeanor with a customer-oriented attitude. Good communication and listening skills. Able to accept constructive criticism.




- Able to understand and accurately communicate customer's needs, while demonstrating critical thinking and problem-solving skills.
- Must be able to pass a background and drug test.
- Must be 18 years or older
- Must have a High School Diploma or GED
- Must be able to type 30 wpm.

Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Developme

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📌 Customer Care/call Center (La Florida)
🏢 BCforward
📍 La Florida