Customer Success Manager (Santiago)

Customer Success Manager (Santiago)

30 may
|
Frontapp
|
Santiago

30 may

Frontapp

Santiago

Location
- Santiago, Chile

Type
- Full time

Department
- Customer Success

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo General Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty.



Front has received numerous Great Place to Work accolades, including Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area, Inc. Magazine's 2022 Best Workplaces list, Forbes Best Startup Employers 2022 List, and Best workplaces for Millennials 2022 list.

We’re looking for a Customer Success Manager (Implementation), or what we call a Technical Project Manager, to join our world-class Implementation Team within the Success Services organization. As a Technical Project Manager, you will work with customers to ensure they are successful with our product by implementing optimal workflows, providing proactive project management and guiding customers through change management throughout specific engagements within the customer journey. You will be responsible for making sure every customer in your book is successfully and speedily onboarded. This position works closely with our

📌 Customer Success Manager (Santiago)
🏢 Frontapp
📍 Santiago

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