Postúlate en Kit Empleo: kitempleo.cl/empleo/1dis7v

This position has a broad knowledge of client-side support, networks and communications and is responsible for deploying, and maintaining the company’s infrastructure. This position will support IT operations in Chile in coordination with the Global network and support team

To effectively perform these responsibilities this position must interact and collaborate with colleagues across the organizational and geographic spectrum. Furthermore, as a representative of the IT organisation must always be cognitive of the effects of their actions on the IT organisation as a whole. Maintaining good working relationships with other business units is essential for achieving IT organizational objectives.
Must have a good communications skill.

**Main responsibilities**:

- Oversee the LAN and WAN environment and associated regional to ensure that the systems in place are providing the most effective and efficient service under guidance from the Network Services in USA;
- Anticipate communication and networking problems;
- Ensure timely user notification of maintenance requirements and effects on system availability;
- Coordinate the second support team to provide the best user experience at the site;
- Working knowledge of PCs, laptops, servers, network equipment, and the software installed;
- Travel required, sometimes on short notice.

**Required Skills**:
Accountability, Audit Management, Business Process Improvements, Business Relationship Building, Business Relationship Management (BRM), Client Management,



Customer Experience Management, Data Modeling, Governance Management, Information Systems Strategy, Information Technology (IT) Support, Information Technology Operations, IT Infrastructure Management, IT Operation, IT Performance Management, IT Project Lifecycle, Management Process, Quality Assurance (QA), Services Management, Stakeholder Relationship Management, Thinking Processes

**Preferred Skills**:
**Secondary** Language(s) Job Description**:
**Competencies**:

- Problem Solving and Decision Making

- Organizational and planning skills

- Team player

- Collaboration

- Technical Learning

- Customer focus

- Flexibility and ability to adapt to changing conditions

- Ability to prioritize tasks in a fast-paced environment.

- Ability to interact with all members of the organization.

**Qualifications & Experience**:

- English Knowledge

- 5+ years of experience working with PCs, laptops, servers, network equipment, and the software installed upon them in a Microsoft Windows environment

- Strong experience in customer service.

- Experience supporting end user

**Search Firm Representatives Please Read Carefully**

**Employee Status**:
Regular

**Relocation**:
**VISA Sponsorship**:
**Travel Requirements**:
**Versátil Work Arrangements**:
Not Applicable

**Shift**:
**Valid Driving License**:
**Hazardous Material(s)**:
**Job Posting End Date**:
11/24/2025

**Requisition ID**:R374239

Postúlate en Kit Empleo: kitempleo.cl/empleo/1dis7v

📌 Spclst , Service Management (Puerto Varas)
🏢 Msd
📍 Puerto Varas