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**Field Service Engineer**:
**Take your next career step at ABB with a general team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
**This position reports to**:
Service Team Leader
**Your role and responsibilities**:
- Serve the installed base of ABB MOSE Drives, low and medium voltage Frequency Variators.
- Review of Drives and modifications requested by the factory.
- Warranty care.
- Perform service tasks such as equipment installation and commissioning and routine maintenance.
- Identify technical problems and perform analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, retrofits, upgrades, replacement, etc.).
- Contribute to customer satisfaction by executing the work of the Service in accordance with the offer and customer expectations.
- Provide recommendations to management to improve operations and customer service.
**Qualifications for the role**:
- Bachelor´s Degree in Electronic, automation or Electric Engineering.
- 5 years of experience working in similar positions.
- Willingness to work under industrial safety standards.
- Flexibility and availability to address critical situations.
- Empathy with internal and external clients and the work team.
- Proactive, good interpersonal relationships, work under pressure.
- Safety-oriented critical and constructive outlook.
- Technical experience working with motors and electric variator.
- Intermediate to advanced English level.
- Availability to travel (70% of the time).
**More about us**:
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📌 Field Service Engineer (Santiago)
🏢 Abb
📍 Santiago