Postúlate en Kit Empleo: kitempleo.cl/empleo/1diy50

We are looking for a NOC Technical Support Specialist to monitor large computer networks and servers for problems from a central location. They analyze problems, perform either network or PC software troubleshooting and incident response on the system, they are expected communicate with site technicians and track problems through to resolve them.

You will look for hardware, software, and environmental alerts or malfunctions. When an issue is identified, NOC Engineers work to determine the cause of the problem.

NOC Specialists generally have standard operating procedures to follow when an incident occurs this may include coordinating with third-party vendors, customer contacts, or other IT teams in order to get things solved.

**WHAT WE NEED**
- English 85%
- Professionalism
- Attention to details
- High School Diploma
- Process Oriented (SOP)
- Problem - solving skills and the ability to think under pressure.
- Ownership to follow up on situations
- Experience managing, supporting and deploying network infrastructures




- Strong ability to diagnose server or network alerts, events or issues
- Understanding of common information architecture frameworks
- Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with mínimal supervision
- Knowledge of project management methodologies and techniques
- Good oral and written communication skills, and ability to address conflict with others constructively
- Ability to work a versátil schedule
- Experience with telecommunications, PC software troubleshooting, SIP technologies even better!

**Please attach your CV in English.**

**The interview process will be conducted in English.**

Application Question(s):

- Are you comfortable with interviews and daily interactions in English?
- Please share you annual salary expectations in USD.

Postúlate en Kit Empleo: kitempleo.cl/empleo/1diy50

📌 Noc Technical Support (Santiago)
🏢 IDT
📍 Santiago