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Sales Support Analyst – Santiago

Copeland LP – Santiago, Chile

Salary: CLP 35,971,000 – 53,957,000 per year.

Responsibilities

- Review purchase orders and their status, coordinating with Customer Service Representatives (CSR) and clients.
- Generate quotes for Copeland's Refrigeration, Air Conditioning, and Electronics products.
- Provide technical product information to clients and assist with product selection using Copeland's tools.
- Execute and maintain price lists.
- Manage general communications to clients, including price increases, changes in commercial conditions, and other company announcements.
- Generate Business Intelligence databases.
- Conduct market analysis, price positioning studies, and market share analysis by product line.

Qualifications

- Bachelor's degree in Mechanical Engineering, Refrigeration, Air Conditioning, or equivalent technical experience in the field.
- Experience in a technical sales or customer service/relations role.
- Strong understanding of technical sales processes.




- Basic knowledge of commercial refrigeration.
- Basic to Intermediate English proficiency.
- Experience with Business Intelligence (BI) tools (preferred).
- Previous experience in market analysis (preferred).

Schedule

Standard business hours with a hybrid work arrangement; required to be in office at least three days per week.

Benefits

- Versátil time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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📌 Sales Support Analyst (Santiago)
🏢 Copeland
📍 Santiago