Cca Chile Manager (Santiago)

Cca Chile Manager (Santiago)

30 may
|
General Motors
|
Santiago

30 may

General Motors

Santiago

What you will do (responsibilities):
- Lead the CCA sales teams in Chile (direct and indirect reports), setting clear objectives and fostering a high‑performance, customer‑centric culture.
- Define and execute the commercial strategy for parts, accessories and services, leveraging the Chevrolet vehicle parc in Chile to drive sustainable revenue and profitability growth in Aftersales.
- Own the annual budget and monthly forecast for CCA sales, monitoring performance versus targets (volume, revenue, margin and profitability) and implementing corrective action plans when needed.
- Manage the dealer network and key distributors, ensuring strong execution of CCA commercial plans, incentive programs and GM service standards.
- Design and deploy commercial campaigns and initiatives focused on customer retention, increased service visits and higher penetration of parts and accessories (upselling and cross‑selling).
- Monitor and analyze key KPIs (sales, margin, mix, market share, accessories penetration, customer satisfaction/retention)



and translate insights into actionable business plans.
- Coordinate closely with Sales, Marketing, Supply Chain, Finance/FP&A; and Operations to secure product availability, accurate pricing and an integrated financial view of the CCA business.
- Participate in pricing definition and commercial policy decisions for parts and accessories, balancing competitiveness and profitability.
- Act as escalation point for complex dealer and key customer situations, ensuring timely and effective resolution.
- Ensure full adherence to GM policies, internal processes and local regulations related to the business.

Your skills and abilities (required qualifications):
- Minimum 5 years of experience in the automotive industry, ideally in Aftersales / parts / accessories / service.
- Proven experience leading commercial teams (direct and indirect), with responsibility for sales targets and profitability.
- Solid experience in sales and/or marketing and/or Aft

📌 Cca Chile Manager (Santiago)
🏢 General Motors
📍 Santiago

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