Postúlate en Kit Empleo: kitempleo.cl/empleo/1djlp3

G'day

We are ServiceRocket, a integral tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket, we are committed to the development of every Rocketeer and the trust of every customer.

Twenty years on and counting, we’ve got your back.

Why is ServiceRocket the place for you
- A 20+ year tech services expert of many solutions and partnerships with industry giants.
- Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor.
- We have been certified as a best place to work for our US, Chile and Malaysian offices.
- Our culture rocks You’ll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being.

Visit our website to learn more and become a part of our Rocketeer Nation.

We are seeking a customer-centric and technical-savvy Intern to join our fantastic support team in Santiago. This role is responsible for assisting, diagnosing, troubleshooting,



and delivering effective solutions to customers.

You would join our team to execute our customer onboarding initiatives with one of our key clients. You will also participate in technical issue analysis and debugging with other team members while driving continued innovation within the Support Engineering organization.

What you’ll be doing
- Communicate efficiently and effectively with our customers
- Own customer communications and issues from initial contact until resolution
- Solve technical problems for customers on a daily basis while ensuring all customers have a great experience
- Comply to the escalation workflow for unresolved issues and identify bugs/product issues for the development team
- Resolve issues raised within SLA with the aim of preventing future problemsLearn, document, and share knowledge with others
- Availability to work on shift is necessary for customer support ac

Postúlate en Kit Empleo: kitempleo.cl/empleo/1djlp3

📌 Intern, Support Engineer (Santiago)
🏢 Servicerocket
📍 Santiago