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About Murex

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. With 19 offices and 3,400 Murexians from over 65 nationalities, we develop, implement, and support our platform, used by banks, asset managers, corporations, and utilities worldwide. Join us to work on the challenges of an industry at the forefront of innovation in a people‑centric environment.

Mission

A Client Manager manages the relationships with a portfolio of key Murex clients, guiding them through every stage of the lifecycle, including implementation, ongoing support, and growth. This role requires effective crisis management, delivery management, relationship management, strategy development, and upselling. The candidate works with clients as partners, involving them in decision‑making and problem‑solving, and provides relevant advice and solutions to help their businesses thrive at the senior level.

Responsibilities

- Lead, motivate and orchestrate teams internally to deliver on the client‑defined strategy.
- Work closely with business development, client services domain managers, and business unit managers to identify opportunities and develop business while supporting the Murex strategy.
- Analyze data to understand client behavior, market trends, and business performance to make informed decisions.
- Navigate complex client engagements and resolve unexpected challenges or emergencies that could impact business outcomes.
- Collaborate with Project Managers to ensure smooth deliveries on all projects by identifying potential risks early.
- Communicate with clients regularly and proactively, updating them on the status of their projects, addressing any issues or concerns, and anticipating their needs.
- Share best‑practice knowledge among solution architects, implementation teams, and project & production managers.




- Understand the full range of Murex products and managed services to offer tailored recommendations that best meet the client’s specific needs.
- Educate clients on Murex’s value proposition and participate in architectural discussions to ensure successful solution deployment.
- Demonstrate the value and impact of Murex products and managed services to clients.

Qualifications

- 8‑10 years of experience in the software industry, banking sector, or consultancy firms.
- Deep knowledge and experience with financial software platforms.
- Knowledge of capital markets, including an understanding of financial instruments, market dynamics, trading strategies, and regulatory frameworks.
- Strong analytical abilities, utilizing data‑driven insights and logical reasoning to make informed decisions and provide strategic recommendations.
- Experience managing complex client relationships.
- Excellent communication (both verbal and written) and presentation skills.

Why Join Us

Join a market leader boasting a 35+ year track record in a growing and dynamic industry. Be part of an inclusive team with a strong people‑first focus. Agile collaboration with colleagues from diverse backgrounds. An international environment offering prospects for general work. Best medical, dental, and short & long‑term disability programs. Wellness & mental health programs.

Equal Opportunity

At Murex, we believe in providing equal opportunities for all employees and job applicants. Discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws is strictly prohibited. This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. Our commitment to fairness and inclusivity lies at the heart of everything we do.

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📌 Client Manager (Santiago)
🏢 MCHILE Murex Chile
📍 Santiago