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About Bradken

Bradken equips the resource sector to advance society sustainably. With 3,000 employees globally, we design, manufacture, and supply critical wear products and services for mining and industrial customers worldwide.

The Role

As Order Fulfilment Team Lead, you will lead the regional Order Fulfilment team to deliver timely, accurate, and efficient customer order fulfilment across the Americas.

Reporting to the Customer Delivery Manager - Americas, you will collaborate closely with Sales, Logistics, and global teams to drive customer satisfaction, safety, and continuous improvement.

What Will Make You Successful in This Role

You thrive in fast‑paced environments and enjoy being part of the action, not removed from it. This role requires a hands‑on leader who works side‑by‑side with the team, contributing directly to operational tasks while ensuring quality, priorities, and deadlines are met.

Rather than managing from a distance, you support and guide colleagues through your experience, taking responsibility for the team's delivery and continuous improvement.

Bradken continues to see strong growth and operational expansion across South America, creating opportunities to strengthen regional supply chain capability and ways of working. This role offers meaningful exposure to regional and integral stakeholders, and we welcome professionals who are curious, open to learning, and interested in building long‑term careers with our teams.

What You'll Bring





Essential Criteria (Must Have)

- 4+ years' experience in order fulfilment, logistics, supply chain, or customer order management
- Experience working with ERP systems (Epicor preferred or similar)
- Fluent written and spoken English
- Strong planning, organizational, prioritization, and problem‑solving skills
- Proven ability to work effectively with cross‑functional stakeholders

Preferred (Nice to Have)

- 2+ years' experience leading teams (interns, assistants, etc)
- Qualifications in Internal Business, Logistics or Supply Chain
- Experience in manufacturing, mining, or industrial environments
- Exposure to freight distribution and international logistics

This opportunity is based in Las Condes, Santiago de Chile (Bradken office: Av. Alonso de Cordova 5670, oficina 1001).

Why Join Bradken?

- Safety‑first culture
- Growth opportunities in South America
- Annual Performance Bonus
- Competitive rewards and benefits
- Learning and development opportunities
- Paid parental leave
- Employee Assistance Program (EAP)
- General career exposure

Bradken is an Equal Opportunity Employer committed to diversity and inclusion.

Prior to commencing employment, it will be necessary to complete a psychometric assessment and a pre‑employment medical examination, including drug and alcohol testing.

All hiring decisions are based on merit, competence, performance, and business needs.

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📌 Order Fulfillment Team Leader (Santiago)
🏢 Bradken
📍 Santiago