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CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Associate Sales Admin Analyst will provide operational and administrative support to the Sales team in Chile. This role will be responsible for order processing, reporting, and coordination between the Sales team and the Distribution Center (DC). The position focuses on ensuring accuracy, timely response, and efficiency in sales administration processes, contributing to the achievement of Mattel Chile's commercial objectives.

What Your Impact Will Be

- Process and monitor customer orders in internal systems (AS400/ISIS), ensuring accuracy and compliance with deadlines.
- Prepare and maintain sales and administrative reports in Excel, providing accurate and reliable information to the Sales team.
- Coordinate with the Distribution Center (DC) to ensure product availability and timely deliveries to customers.
- Support the Sales team with administrative tasks and customer requirements.
- Track and resolve order, inventory, and administrative issues in a timely manner.
- Assist in the preparation of key performance indicator (KPI) reports, with emphasis on response times and service levels.
- Maintain effective communication with cross-functional areas (Sales, Logistics, Finance) to ensure alignment of processes.
- Participate in continuous improvement initiatives related to administrative and commercial processes.
- Analysis, management and credit monitoring of the client portfolio with the finance team

What We’re Looking For





- Non-Graduate Technical or university degree in Business Administration, Business Engineering, Accounting, Logistics, or a related field.
- Minimum 1 year of experience in administrative, sales support, or commercial roles, preferably within consumer goods, retail, or similar industries.
- Proficiency in AS400 (ISIS) and Excel (intermediate/advanced) is a plus
- Knowledge of sales administration and logistics processes.
- Strong attention to detail, proactivity, and commitment to meeting deadlines.
- Excellent communication and teamwork skills, especially in coordination with Sales and DC teams.
- Ability to manage multiple tasks efficiently and effectively.
- Language: Spanish (native/advanced). English is a plus.
- No specific licenses or certifications are required for this role.

What It’s Like To Work Here

We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors.

- We collaborate. Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
- We innovate. At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
- We execute. We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Mattel is an affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.

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Postúlate en Kit Empleo: kitempleo.cl/empleo/1dljq9

📌 Assoc Sales Admin Analyst (Chile)
🏢 Mattel
📍 Chile