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JOB DESCRIPTION

- Deliver quality customer service to internal customers by providing them with a single point of contact to report problems and make inquiries
- Conduct 1st level problem determination with the customer, using documented procedures and available tools.
- Performing other duties as assigned.
- Install and configure all PC hardware and software, execute regular maintenance, upgrades and other housekeeping tasks.
- Supports, configures and maintain Linux and Windows and network infrastructure

QUALIFICATIONS

- Strong dedication to quality Customer Service and a working knowledge of enterprise-wide service-delivery procedures
- Must be able to provide after hours and weekend support as needed
- Knowledge or Experience in working on UNIX/Linux and Windows OS.
- Knowledge or Experience in managing Network management.
- Knowledge or Experience configuring, Cisco data center/enterprise routers/switches
- Bilingual, Spanish 100%, English at least 90%




- Knowledge or Experience troubleshooting and debugging skills
- Strong interpersonal communication skills and ability to work well in a diverse.
- Idóneo with Knowledge in Python, DevOps, not required but is a plus

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

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Postúlate en Kit Empleo: kitempleo.cl/empleo/1dojkl

📌 End User Support - Technology Support I (Santiago)
🏢 JPMorganChase
📍 Santiago