31 may
|
Common Thread Collective
|
Santiago
31 may
Common Thread Collective
Santiago
Postúlate en Kit Empleo: kitempleo.cl/empleo/1doltf
Retention Strategist
Join to apply for the Retention Strategist role at Common Thread Collective.
Mission
Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price".
Position Overview
We are seeking a Driven and Results-Oriented Retention Strategist to join our team. The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts — using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.
Responsibilities
- Lead customer retention strategy across email, SMS, direct mail, popups, push notifications,
subscriptions, memberships, loyalty programs, and more.
- Own forecasting, build email forecasts, build and maintain the Prophit system for clients.
- Analyze metrics and KPIs, provide insights, recommendations, and tactical execution to meet projected targets.
- Collaborate with design, content, media buyers, and other teams to create compelling, on‑brand email and SMS content.
- Oversee the execution timeline, ensuring timely delivery of campaigns and maintaining data integrity.
- Act as a trusted advisor to clients: communicate retention goals, provide daily performance updates, weekly Slack updates, and align strategy and forecast.
- Identify and implement best practices and new tools (e.g., memberships, quizzes, cart drawers, pop‑ups, etc.) to impact retention metrics.
- Monitor active campaigns, run tests, and scale.
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Postúlate en Kit Empleo: kitempleo.cl/empleo/1doltf
📌 Retention Strategist (Santiago)
🏢 Common Thread Collective
📍 Santiago