Postúlate en Kit Empleo: kitempleo.cl/empleo/1don5v

Technical

- One to two (1-2) years’ experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.
- Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites.
- Ability to lift / move computer equipment weighing up to 50Lbs.
- Skilled in desk side support and PC break/fix including basic administration of Windows O/S.
- Experience with Anti-spyware and Anti-virus software.
- Some usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
- Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under ‘Smart Hands’ capability.
- Ability to troubleshoot issues with systems and networks using good deductive reasoning skills.
- Good written and oral communications skills with clients and management as well as people skills.




- Ability to work with deadlines and complete tasks on‑time.
- Preferably with an Associate’s Degree in Electronics and CompTIA A+ Certification.
- Knowledge and experience of ticketing tools (ServiceNow / Remedy etc.),
- Basic understanding and troubleshooting of Mobile Device Management system (Airwatch / Xenmobile/ Mobile iron etc).
- Basic understanding and troubleshooting for VDI, SCCM/ LAnDesk/ Altris, Skype for Business, OneDrive.

Non-Technical

- Good Customer management skill.
- Good in oral and written communication.
- Able to communicate in country local and English languages.
- Able to interact and work with customer at different levels.
- Self.
- Driven and result oriented.
- Really passionate about the work.
- Able to travel to local spoke sites using own transport, public or customer transport system.
- Position can be positioned within a spoke site where applicable.
- Complete customer ISO trainings within the given time frame.

Good to have

- Basic understanding and troubleshooting of Apple devices and apps

Pay: $300 - $350 per day

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Postúlate en Kit Empleo: kitempleo.cl/empleo/1don5v

📌 IT Technician (Santiago)
🏢 Express Communication Services
📍 Santiago