Role Overview
Senior SAP FICO Consultant (AMS | ECC & S/4HANA)
We are seeking an experienced SAP FICO Senior Consultant (10+ years) with strong expertise in SAP ECC and S/4HANA environments, focused on AMS support and incident management.
The ideal candidate will have deep knowledge of Record‐to‐Report (R2R) processes end‐to‐end, with a strong ability to analyze, troubleshoot and resolve incidents in a global delivery model.
Key Responsibilities
Provide functional support in SAP AMS environment, including:
Incident resolution (L2/L3 support)
Service requests and enhancements
Root cause analysis and problem management
Manage and support end‐to‐end Record‐to‐Report (R2R) processes, including:
General Ledger (GL)
Accounts Payable (AP)
Accounts Receivable (AR)
Asset Accounting (AA)
Closing activities and financial reporting
Perform incident troubleshooting and resolution, ensuring minimum business impact and compliance with SLAs.
Coordinate with global teams (onshore/offshore) for issue resolution and continuous improvement.
Analyze business issues and propose functional solutions and system improvements.
Support testing activities (SIT/UAT) for fixes, enhancements, and deployments.
Prepare and maintain functional specifications for developments and enhancements.
Participate in month‐end close support and stabilization activities in production environments.
Ensure proper documentation, knowledge transfer, and continuous improvement within AMS operations.
Required Qualifications
+10 years of experience in SAP FICO.
Strong experience in:
SAP ECC and S/4HANA Finance
AMS support (incident‐driven environments)




Global support models
Proven experience in:
R2R (Record‐to‐Report) end‐to‐end processes
Incident management and resolution
Financial process support and optimization
Hands‐on experience in:
Configuration and troubleshooting in FI/CO modules
Integration with MM and SD modules
Technical Skills
SAP FI/CO (ECC & S/4HANA)
Strong knowledge in:
GL, AP, AR, AA
Financial closing and reporting
Integration knowledge:
MM (P2P)
SD (O2C)
Experience with:
Incident management tools (ServiceNow, JIRA)
Data migration and interfaces (IDOCs, integrations)
Exposure to:
SAP Fiori (nice to have)
Soft Skills
Strong analytical and problem‐solving skills
Ability to work under pressure in incident‐driven environments
Excellent communication and stakeholder management
Experience working in general, multicultural teams
Proactive mindset and ownership
Languages
English: Fluent (mandatory)
Spanish: Nice to have
Nice to Have
Experience in multi‐country or LATAM implementations
Knowledge of localizations (tax, e‐invoicing)
Experience in S/4HANA migration or transformation projects
Value Proposition
Participation in global AMS programs with high visibility
Exposure to complex financial processes and large‐scale SAP landscapes
Opportunity to work in continuous improvement and stabilization phases
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; or disability.
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📌 Senior Sap Fico (Santiago)
🏢 Infosys
📍 Santiago