Senior SAP SD Consultant (AMS | ECC & S/4HANA)
We are seeking a Senior SAP SD Consultant (10+ years) with strong expertise in SAP ECC and S/4HANA, focused on end-to-end Sales (Order-to-Cash) processes, incident resolution, and implementation projects.
The ideal candidate will bring a combination of hands‐on functional expertise and AMS experience, capable of working in global environments with international stakeholders.
Key Responsibilities
Provide SAP SD functional support in AMS environment, including:
Incident resolution (L2/L3 support)
Service requests and enhancements
Root cause analysis and stabilization activities
Manage and support end‐to‐end Order‐to‐Cash (OTC) processes, including:
Sales Order Management
Pricing and Billing
Delivery and Logistics Execution
Integration with FI (billing/invoicing)
Participate in SAP SD implementation projects, covering:
Requirements gathering (Fit/Gap)
Configuration
Testing (SIT / UAT)
Data migration support
Go‐Live and Hypercare
Analyze and resolve production issues, ensuring minimum impact to business operations.
Collaborate with global teams (onshore/offshore) for issue resolution and delivery coordination.
Design and maintain functional specifications for enhancements and integrations (RICEFW).
Support continuous improvement initiatives in SAP SD processes within AMS landscape.
Provide guidance and support to business users and key stakeholders.
Required Qualifications
+10 years of experience as an SAP SD Consultant.
Proven experience in:
SAP ECC and S/4HANA SD
AMS support (incident‐driven environments)
Full lifecycle SAP implementations
Strong functional expertise in:




Order‐to‐Cash (OTC) end‐to‐end process
Sales, pricing, billing and delivery processes
Hands‐on experience in:
Configuration and troubleshooting
Incident resolution and root cause analysis
Integration with other modules (FI, MM, WM/EWM)
Technical Skills
SAP SD (ECC & S/4HANA)
Strong knowledge in:
Sales Order Processing
Pricing & Billing
Delivery and Logistics Execution (LE)
Integration knowledge:
FI (billing/accounting integration)
MM / logistics processes
Experience with:
Ticketing tools (ServiceNow, JIRA)
Data migration (LSMW or Migration Cockpit)
Interfaces / EDI / IDOCs
Exposure to:
SAP Fiori (nice to have)
Soft Skills
Strong analytical and problem‐solving skills
Ability to work under pressure in incident‐driven environments
Excellent communication skills
Ability to work in general, multicultural teams
Proactive mindset and ownership
Languages
English: Fluent (mandatory)
Spanish: Nice to have
Nice to Have
Experience in multi‐country implementations (LATAM preferred)
Knowledge of electronic invoicing / localizations
Experience in S/4HANA migration projects
Value Proposition
Participation in global AMS and transformation programs
Exposure to end‐to‐end SAP SD lifecycle (implementation + support)
Opportunity to work in high‐impact environments with continuous improvement focus
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; or disability.
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📌 Senior Sap Sd (Santiago)
🏢 Infosys
📍 Santiago