Role OverviewWe are seeking an experienced SAP FICO Senior Consultant (10+ years) with strong expertise in SAP ECC and S/4HANA environments, focused on AMS support and incident management.The ideal candidate will have deep knowledge of Record-to-Report (R2R) processes end-to-end, with a strong ability to analyze, troubleshoot and resolve incidents in a global delivery model.Key ResponsibilitiesProvide functional support in SAP AMS environment, including:Incident resolution (L2/L3 support)Service requests and enhancementsRoot cause analysis and problem managementManage and support end-to-end Record-to-Report (R2R) processes, including:General Ledger (GL)Accounts Payable (AP)Accounts Receivable (AR)Asset Accounting (AA)Closing activities and financial reportingPerform incident troubleshooting and resolution, ensuring minimum business impact and compliance with SLAs.Coordinate with integral teams (onshore/offshore) for issue resolution and continuous improvement.Analyze business issues and propose functional solutions and system improvements.Support testing activities (SIT/UAT) for fixes, enhancements, and deployments.Prepare and maintain functional specifications for developments and enhancements.Participate in month‐end close support and stabilization activities in production environments.Ensure proper documentation, knowledge transfer, and continuous improvement within AMS operations.Required Qualifications+10 years of experience in SAP FICO.SAP ECC and S/4HANA FinanceR2R (Record-to-Report)



end-to-end processesIncident management and resolutionFinancial process support and optimizationHands‐on experience in:Configuration and troubleshooting in FI/CO modulesIntegration with MM and SD modulesTechnical SkillsSAP FI/CO (ECC & S/4HANA)Strong knowledge in:GL, AP, AR, AAFinancial closing and reportingIntegration knowledge:MM (P2P)SD (O2C)Experience with:Incident management tools (ServiceNow, JIRA)Data migration and interfaces (IDOCs, integrations)Exposure to:SAP Fiori (nice to have)Soft SkillsStrong analytical and problem‐solving skillsAbility to work under pressure in incident‐driven environmentsExcellent communication and stakeholder managementExperience working in global, multicultural teamsProactive mindset and ownershipLanguagesEnglish: Fluent (mandatory)Spanish: Nice to haveNice to HaveExperience in multi‐country or LATAM implementationsKnowledge of localizations (tax, e‐invoicing)Experience in S/4HANA migration or transformation projectsValue PropositionParticipation in global AMS programs with high visibilityExposure to complex financial processes and large‐scale SAP landscapesOpportunity to work in continuous improvement and stabilization phasesInfosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; or disability.
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📌 Senior Sap Fico (Santiago)
🏢 Infosys
📍 Santiago