Genesis Orthopedics & Sports Medicine is seeking a highly motivated, detail-oriented Growth Operations Associate to support our expanding operations and lead growth-focused initiatives across the organization. This role is adecuado for a dynamic, resourceful individual who thrives in a fast-paced environment, enjoys cross-functional collaboration, and is passionate about making a meaningful impact in healthcare delivery.
Key Responsibilities
Operational Support
Improve and streamline internal workflows to drive operational efficiency across departments
Manage internal systems such as EPIC and CRM platforms to track leads, referrals, and key growth metrics
Develop, document, and standardize operational processes and best practices
Business Development
Partner with leadership to identify and evaluate opportunities for market expansion and revenue growth
Conduct market research and data analysis to support strategic planning and business decisions
Monitor performance metrics and deliver insightful reports and recommendations
Marketing & Outreach
Collaborate with the marketing team to develop and execute campaigns aimed at acquiring new patients
Maintain and strengthen relationships with referral sources, partners, and external stakeholders
Track outreach efforts and performance, providing data-driven insights to optimize strategies
Project Management
Oversee growth-related projects from initiation to completion, ensuring alignment with organizational goals
Provide regular updates on project progress, roadblocks, and key milestones to stakeholders
Administrative Support
Coordinate and schedule meetings, events, and stakeholder follow-ups
Assist with other growth-related tasks and special projects as needed
Requirements
What We're Looking For
Strong organizational and analytical skills
Excellent communication and teamwork abilities
Familiarity with CRM platforms and healthcare systems (experience with EPIC is a plus)
A proactive and solutions