Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Job Responsibilities

- Provide regional sales engineering support, with a focus in Chile and other LATAM markets while partnering with regional sales teams to address client needs and support business growth
- Demonstrate expertise in Trust Services and digital identity solutions, including biometric authentication technologies (facial recognition, fingerprint recognition), supporting client use cases across regulated industries with a focus on security, fraud prevention, and compliant onboarding processes
- Challenge bad sales processes and behaviors and establish and support best practices
- Maintain expert level understanding of functionality and technical architecture of our products
- Assist in the client discovery process to help uncover unforeseen challenges and ensure the proper offering is being proposed
- Guide the strategic efforts to conduct sales and solutions presentations for clients of all sizes
- Develop and lead training sessions both within and outside the Sales Engineer department
- Assist Sales Engineers in designing and delivering customized solution demonstrations using Sovos SaaS solutions and services
- Service as a subject matter expert surrounding the creation of RFP and RFI responses for prospective new clients
- Work closely with the on-boarding team ensuring a seamless handoff from sales to on-boarding for new clients
- Maintain and continually improve demonstration capabilities, conducting internal Sales department training, demo system props and proposal content
- Act with integrity and demonstrate ethical behavior in all matters with all stakeholders




- Take full responsibility for ensuring internal and external customer satisfaction
- Demonstrate initiative, drive and determination to achieve results, success and growth
- Maintain a high level of energy, enthusiasm, engagement and commitment to action
- Demonstrate a high degree of self-awareness and commitment to personal development and learning

Qualifications

- Bachelor’s in related field, or equivalent combination of experience and education
- Minimum 4+ years’ of sales related experience
- Advanced English , both spoken and written.
- Experience in digital identity, cybersecurity, fintech, or fraud prevention environments is highly preferred
- Ability to be strategic towards business outcomes as well as manage and handle day-to-day details and deadlines
- Strong team orientation with a history of working collaboratively in a fast paced environment
- Ability to manage multiple priorities (at times conflicting), remain focused under pressure and work extended hours as required
- Thorough knowledge of MS Office software including Excel, Word, & Power Point
- Well-developed business ethics and the ability to maintain a high level of discretion
- Self-motivated and strong drive to succeed
- Ability to pass a background, drug and credit check

Essential Job Functions

- Interact effectively with teammates, colleagues and customers
- Comprehend and communicate complex concepts
- Concentrate, analyze and resolve complex problems

Organizational Alignment

Reports to: Manager, Sales Engineering

Environmental Job Requirement and Working Conditions

Primary office location: Santigo, Chile

Position requires moderate (less than 50%) travel, both domestic and international, to Sovos locations and events

Utilize technology (e.g., phone systems, computer hardware and software applications) to fulfill work requirements

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📌 Senior Sales Engineer (Santiago)
🏢 Hirebridge
📍 Santiago