The Technical Content Integration Assistant supports GHD’s Delivery Transformation (DT) program by providing hands‑on coordination, quality assurance, and administrative support to the Technical Content Integration (TCI) workstream. This role is responsible for supporting the day‑to‑day execution of technical content integration activities, including content collection, tracking, quality checks, workshop follow‑ups, and stakeholder coordination. The Assistant plays a critical role in helping maintain standardized processes, improving content quality and consistency, and enabling adoption of enterprise technical content frameworks across Service Lines.

Required Tools & Technical Proficiency

- Microsoft Office Suite (Excel, PowerPoint, Word)
- Airtable (trackers, views, status management)
- SharePoint / Teams (content storage, collaboration)
- Lucid (process flows, lifecycle diagrams)
- Power BI (basic understanding for reporting inputs)

Responsibilities

Technical Content Integration Program Support

- Support the execution of the Technical Content Integration program, including content intake, tracking, and follow‑up actions.
- Assist with maintaining standardized templates, structures, and documentation used across the TCI program.
- Coordinate content submissions from Service Lines and technical teams.
- Maintain content registers, trackers, and status dashboards to support program visibility.
- Support periodic reviews of technical content against agreed standards and governance requirements.

Content Quality & Governance Support

- Perform routine quality checks on submitted technical content to confirm alignment with agreed standards, templates, and metadata requirements.
- Flag inconsistencies, gaps, or quality issues and support resolution with content owners.
- Assist with version control, archiving, and lifecycle management of technical content.




- Support governance processes for new, updated, or retired content.

Program Tracking & Reporting

- Track submission completeness, timeliness, and follow‑up actions across Service Lines.
- Support pre‑release checks to ensure content is complete, approved, and ready for publication.

Workshops, Engagement & Adoption

- Support planning and coordination of TCI workshops, working sessions, and touchpoints.
- Assist with onboarding materials, guidance, and "how to" resources to support adoption.

Stakeholder Coordination & Communications

- Communicate timelines, expectations, and process updates to stakeholders.
- Respond to routine questions related to technical content processes, trackers, and status.
- Coordinate across DT workstreams to ensure alignment and reduce duplication.
- Support knowledge sharing and continuous improvement activities.

Competency

- Communicates Effectively – Develops and delivers multi‑mode communications that convey a clear understanding of the unique needs of different audiences.
- Drives Engagement – Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
- Ensures Accountability – Holds self and others accountable to meet commitments.
- Optimizes Work Processes – Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Balances Stakeholders – Anticipates and balances the needs of multiple stakeholders.
- Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives.
- Resourcefulness – Secures and deploys resources effectively and efficiently.
- Self‑Development – Actively seeks new ways to grow and be challenged using both formal and informal development channels.

Requirements

- 0 - 5 of experience
- Degree or diploma in Data Science
- Advanced English proficiency

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📌 Technical Content Integration Management & Analytics Coordinator (Santiago)
🏢 GHD
📍 Santiago