Hotel Manager Job OverviewDevelop and set revenue sales and marketing strategies for the hotel to ensure plans are implemented, results are monitored and sales goals are achieved.Regularly sell hotel rooms, meeting rooms and food & beverage through direct client contacts.At Holiday Inn we want our guests to relax and be themselves which means we need you to:Be you by being natural, professional and personable in the way you are with peopleGet ready by taking notice and using your knowledge so that you are prepared for anythingShow you care by being thoughtful in the way you welcome and connect with guestsTake action by showing initiative, taking ownership and going the extra mileDuties And ResponsibilitiesFinancial Returns: Manage day-to-day sales activities, plan and assign work and establish performance and development goals for team members.Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance and recognize good performance.Educate and train sales team that is responsible for developing new accounts, maintaining existing accounts and implementing sales strategies.Ensure staff is properly trained and has the tools and equipment to carry out job duties.Work with other department managers to ensure proper staffing levels based on guest volume.People Manage day-to-day sales activities, plan and assign work and establish performance and development goals for team members.Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance and recognize good performance.Educate and train sales team that is responsible for developing new accounts,



maintaining existing accounts and implementing sales strategies.Ensure staff is properly trained and has the tools and equipment to carry out job duties.Work with other department managers to ensure proper staffing levels based on guest volume.Guest Experience Provide guests with information (example: loyalty programs, area attractions, restaurants, facility information) to enhance guest experience.Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales and catering/banquet services.Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.Responsible Business Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions.Develop awareness and reputation of the hotel and the brand in the local community.Qualifications And RequirementsBachelor’s degree / higher education qualification / equivalent in marketing or related field and two to four years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team or an equivalent combination of education and work experience. Must speak fluent English. Other languages preferredPhone +1 (281) 530 – 1500 Email [email protected] Address 6712 Morningside Dr. Houston, Texas 77030 USA © 2025 K & K Hotel Group. All rights reserved.#J-18808-Ljbffr

📌 Hotel Manager (Puyehue)
🏢 K & K Hotel Group
📍 Puyehue