Be part of Network Control, a team within Enterprise Software that delivers world-class network management systems for utilities and power companies. You will support customers using Network Manager, our SCADA/EMS/GMS platform, ensuring their systems run smoothly in production. You will join a skilled, engaged team where your work directly impacts communities and society. This role offers real growth opportunities in a integral, collaborative environment.

How you'll make an impact
- Provide first-line support to customers using Network Manager.
- Manage and resolve incoming support requests from utility and power companies.
- Support planned and unplanned outage management processes.
- Assist customers with SCADA, EMS, and GMS systems in live production environments.
- Collaborate with your team to troubleshoot and find solutions quickly.




- Contribute to the continuous improvement of support processes.
- Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

Your background
- Experience in technical support or a similar engineering role.
- Knowledge of SCADA, EMS, or GMS systems.
- Ability to manage multiple support tasks simultaneously.
- Strong communication skills to interact with customers effectively.
- Problem‑solving mindset with attention to detail.
- Fluency in English (written and spoken).

Job type: Full time

Experience: Experienced

Job function: Customer Service & Contact Center Operations

Contract: Regular

Publication date: 2026-06-01

Reference number: R0125415

📌 Technical Support Engineer | Santiago, Chile
🏢 Hitachi Abb Power Grids
📍 Santiago