Are you ready to lead complex service agreements that keep customer operations moving? Join as an Agreement Coordinator and take ownership of Service Agreement delivery from setup through execution, reporting, and warranty coordination. You will work closely with customers and internal teams to deliver maintenance, shutdown, spare
part
, and performance services according to the agreed scope. You will also help build customer relationships, support
renewals
and new agreements, and develop
LifeCycle
Services by
anticipating
current and future plant needs.
Your responsibilities
You will
establish
Service Agreement delivery according to the agreed Agreement process and ensure the scope is executed as planned.
You will lead, manage, and coordinate assigned resources to deliver maintenance, shutdown, spare
part
, and performance services for customers.
You will communicate with customers and internal teams to keep Agreement delivery clear, aligned, and moving forward.
You will manage plant development and
LifeCycle
Services by taking a proactive approach to customers' current and future needs.
You will support customer business development by promoting renewals, new agreements, spin-off sales, reference materials with Marketing, reporting, and warranty projects according to scope and process.
Expectations for you
You are a chemical, mechanical, electrical, civil engineer, or similar, with more than 7 years of experience in the Pulp and Paper business or other relevant industries.
You have fluent English and Spanish language skills.
You have Microsoft Office skills;
additional
software knowledge is considered an added value.
You are available to travel more than 75% of the time to customers and across borders.
You can plan, analyze, and organize work, while being proactive, creative, accountable, resilient, and able to lead relationships with customers and internal teams in a matrix environment.
To succeed in this role
To succeed in this role,



you need strong experience in customer service agreement delivery, resource coordination, and customer relationship building. You should be comfortable leading work across internal teams and customer interfaces, while keeping focus on agreement scope, reporting, warranties, and business development opportunities. You will need to combine technical industry understanding with planning, communication, and relationship leadership.
We also expect you to align with Valmet's Leadership Principles—practical
behaviours
that guide how we lead, collaborate, and succeed together:
Take accountability – Act with ownership, set clear expectations, and follow through
Lead with courage – Champion change, try bold ideas, and learn quickly
Build on trust – Listen to understand, be open, and create psychological safety
Collaborate for growth – Work across boundaries, value diverse perspectives, and focus on customer value
We offer
Valmet offers an inspiring and challenging position where you can contribute to customer success through service agreement delivery, lifecycle services, and close collaboration with customers and internal teams. You will work in an international environment with opportunities to use your technical and commercial understanding, grow professionally, and make an impact through the services you help deliver. Valmet values employees and supports development with modern work tools, learning opportunities, and local benefits.
When everything works together
Valmet is where the best talent from a wide variety of backgrounds comes together. We work together with our customers throughout the entire lifecycle, delivering
cutting-edge
technologies and services as well as mission-critical automation and flow control solutions. Backed by more than 225 years of industrial experience and a integral team of over 19,000 professionals close to customers, we are uniquely positioned to transform industries toward a regenerative tomorrow.
Join the team – and lead the way with us!

📌 Agreement Coordinator Ii (Punta Arenas)
🏢 Valmet
📍 Punta Arenas