Mission / Main focus
The consultant provides support and delivery services to our clients on her/his expertise domain according to Murex standards (quality and effort)
Main activities to be performed
Provide support services to the clients : follow-up and solving of open cases
Contribute to the build phases of upgrade, migration or implementation projects as a stream member and participate to the client workshops when needed
Manage defect correction and product enhancement
Conduct trainings, internal to Murex or to clients
Contribute to client assistance on-site
Start acting as Support Coordinator with guidance
Provide internal assistance to more senior profiles for demo / pre-sales preparation
Work on an internal product evolution stream
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