We are seeking an experienced E-commerce KAM (Key Account Manager) with a strong background in e-commerce platform operations and sales management. The successful candidate will be responsible for driving business growth across the company's key online sales channels while managing and developing strategic customer relationships.

Key Responsibilities

- Manage and develop local e-commerce channels in Chile, including customer acquisition and account management.
- Oversee daily operations and sales performance on platforms such as Mercado Libre, Falabella, Ripley, Paris, Amazon, and other relevant marketplaces.
- Develop and execute strategies to achieve and exceed channel sales targets, including GMV, Net Sales, and other key performance indicators.
- Manage product listings, content optimization, inventory control, and replenishment planning.
- Plan and execute major promotional campaigns and events, including CyberDay, CyberMonday, Black Friday, and other marketplace initiatives.
- Analyze sales performance, traffic, conversion rates, advertising effectiveness, and other key metrics, and propose optimization strategies.
- Collaborate closely with Marketing, Supply Chain, Logistics, Finance, and Customer Service teams to drive business growth.




- Maintain strong relationships with marketplace partners and key customers while identifying and developing new business opportunities.
- Conduct market and competitor analysis to identify growth opportunities and support new product launches.

Qualifications

- Bachelor's degree or above in Marketing, International Trade, E-commerce, Business Administration, or a related field.
- Minimum of 2 years of experience in e-commerce operations, account management, or a related E-commerce KAM role.
- Hands‑on experience with major e-commerce platforms such as Mercado Libre, Falabella, Amazon, and other online marketplaces.
- Strong analytical skills with advanced proficiency in Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis.
- Excellent communication, coordination, and project management skills.
- Experience managing and selling consumer electronics products online, such as smartphones, headphones, tablets, computers, and other technology products.
- Professional proficiency in English and Spanish. The ability to use both languages effectively in a business environment is highly preferred.

Salary Range

- 1.5M - 3.5M líquido , Depends on your experience and interview.
- Quarter bonus (negociable)

Contact

whatsapp:

#J-18808-Ljbffr

📌 Ecommerce KAM (Santiago)
🏢 vivo Chile
📍 Santiago