Role Overview

We are seeking a Senior SAP SD Consultant (10+ years) with strong expertise in SAP ECC and S/4HANA, focused on end-to-end Sales (Order-to-Cash) processes, incident resolution, and implementation projects.

The ideal candidate will bring a combination of hands‑on functional expertise and AMS experience, capable of working in integral environments with international stakeholders.

Key Responsibilities
- Provide SAP SD functional support in AMS environment, including:
- Incident resolution (L2/L3 support)
- Service requests and enhancements
- Root cause analysis and stabilization activities
- Manage and support end-to-end Order-to-Cash (OTC) processes, including:
- Sales Order Management
- Pricing and Billing
- Delivery and Logistics Execution
- Integration with FI (billing/invoicing)
- Participate in SAP SD implementation projects, covering:
- Requirements gathering (Fit/Gap)
- Configuration
- Testing (SIT / UAT)
- Data migration support
- Go-Live and Hypercare
- Analyze and resolve production issues, ensuring minimum impact to business operations.




- Collaborate with global teams (onshore/offshore) for issue resolution and delivery coordination.
- Design and maintain functional specifications for enhancements and integrations (RICEFW).
- Support continuous improvement initiatives in SAP SD processes within AMS landscape.
- Provide guidance and support to business users and key stakeholders.

Required Qualifications
- +10 years of experience as SAP SD Consultant.
- Proven experience in:
- SAP ECC and S/4HANA SD
- AMS support (incident-driven environments)
- Full lifecycle SAP implementations
- Strong functional expertise in:
- Order-to-Cash (OTC) end-to-end process
- Sales, pricing, billing and delivery processes
- Hands‑on experience in:
- Configuration and troubleshooting
- Incident resolution and root cause analysis
- Integration with other modules (FI, MM, WM/EWM)

Technical Skills
- SAP SD (ECC & S/4HANA)
- Strong knowledge in:
- Sales Order Processin

📌 Senior SAP SD (Santiago)
🏢 Infosys
📍 Santiago