At Culligan, we are looking for a Continuous Improvement Specialist to lead operational and cultural transformation across Chile and Paraguay.

If you are passionate about operational excellence, driving measurable impact, and leading real organizational change within a structured business system… this opportunity is for you.

Role Purpose

You will be responsible for driving continuous improvement and operational excellence by identifying opportunities, optimizing processes, and delivering direct impact on productivity, costs, customer experience, and business results.

You will play a key role in deploying and executing the Culligan Business System (CBS) and Strategy Deployment (SDP) within the country, ensuring disciplined execution, alignment with LATAM Hub, and sustained adoption of standard routines, KPIs, and improvement methodologies.

You will act as a local change agent, working in a regional Hub & Spoke model, closely aligned with local leadership needs and sharing best practices with other LATAM specialists.

Key Responsibilities




- Lead Lean / Six Sigma projects with measurable impact (ROI, EBITDA, efficiency), aligned with Chile and Paraguay business priorities and strategy deployment.
- Redesign key processes across Commercial, Operations, Customer Experience, Finance, IT, and HR using CBS standards.
- Build, implement, and sustain KPI and dashboard systems (leading and lagging indicators) to close the performance management loop.
- Drive cost optimization initiatives (routes, inventory, productivity, SG&A;).
- Enhance customer experience through structured improvements (NPS, service quality, complaint reduction).
- Support the deployment of CBS routines, visual management, structured problem solving, and Kaizen initiatives.
- Lead cultural change through coaching, training, and capability-building programs in continuous improvement.
- Align strategic initiatives with the Chile and Paraguay Executive Leadership Team, ensuring governance, prioritization,

📌 Continuous Improvement Specialist Chile Paraguay (Santiago)
🏢 Culligan Chile
📍 Santiago