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TikTok Shop Affiliate Support Specialist

Location: Remote — Chile

Work Arrangement: This is a fully remote (telecommute) position.

Employment Type: Full-Time

Industry: E-commerce / Social Commerce / Digital Marketing

Compensation: $1,000 – $1,500 USD/month

English Proficiency: Advanced (C1/C2) – Professional written and verbal communication required.

Schedule: Full-Time | US Pacific Time (PST/PDT)

Start Date: As Soon As Possible

About The Role

We're looking for a detail-oriented TikTok Shop Affiliate Support Specialist to help manage the day-to-day operations of creator and affiliate programs across multiple client accounts.

In this role, you'll be responsible for supporting creator communications, reviewing sample requests, vetting creators and content, assisting with outreach campaigns, and ensuring assigned TikTok Shop accounts remain organized and up to date. This position is adecuado for someone who enjoys operational work, communicates effectively, and thrives in a fast-paced social commerce environment.

What You'll Do





Creator Communication

Respond to creator inquiries using approved messaging templates
Support creators with questions related to campaigns, samples, commissions, and account information
Escalate complex or sensitive issues to the appropriate team members

Sample & Affiliate Management

Review and process creator sample requests
Approve or decline requests based on established brand guidelines
Maintain clean and organized approval queues

Creator & Content Review

Evaluate creators for brand fit, content quality, engagement, and compliance
Review submitted content to ensure it aligns with campaign requirements
Identify and escalate potential brand safety or compliance concerns

Campaign Support

Send creator outreach messages and campaign invitations
Track creator responses and assist with campaign coordination
Support active affiliate campaigns and ensure timely follow-up

Account Operations

Moni

📌 TikTok Shop Affiliate Support (Chile)
🏢 Entrepreneur Cooperative
📍 Chile