SAP Basis / NetWeaver Administrator (HANA Focus) Role Summary We are seeking an experienced SAP Basis / NetWeaver Administrator with strong SAP HANA database expertise to support and optimize a general SAP landscape. This role is responsible for ensuring system availability, performance, stability, and continuous improvement across enterprise SAP environments. The successful candidate will support business-critical SAP systems in a 24x7 global environment, working closely with infrastructure, database, and project teams. Support Hours: Eastern Time Zone On-call, weekend, and maintenance window support required Key Responsibilities SAP Basis Administration Administer and support SAP systems (ABAP & Java stacks). Perform installations, upgrades, patching, and system maintenance. Manage SAP GUI deployments, background jobs, printers, and system monitoring. Troubleshoot performance issues using HANA Studio, HANA Cockpit, and DBA Cockpit. Support SAP integrations and interface monitoring. Incident & Change Management Provide L2/L3 production support and major incident management.



Perform root cause analysis (RCA) and drive issue resolution. Ensure SLA compliance and adherence to change management processes. Communicate status updates to stakeholders and management. Performance & Continuous Improvement Monitor system health, performance, and capacity utilization. Support capacity planning and performance optimization initiatives. Drive automation, process improvements, and operational efficiencies. Disaster Recovery & High Availability Support SAP HANA, SQL Server, MaxDB, and Content Server DR environments. Participate in failover testing, DR drills, and HA validation activities. Collaboration Work closely with Project Managers, infrastructure teams, and global SAP support teams. Support governance processes including SAP Solution Manager and ChaRM. Contribute to knowledge sharing and best-practice adoption. SAP HANA Database Expertise (Mandatory) SAP HANA administratio...

📌 Senior SAP BASIS Netweaver (Santiago)
🏢 Infosys
📍 Santiago