Job Description :
About us
With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future.
Join us to create a career worth celebrating.

About the function:

Supply Chain & Manufacturing is where our brands are made, moved and delivered to the world.

With over half of our people working across more than 100 sites, this is a complex, large-scale operation that brings together production, logistics, engineering and supplier partnerships.

It’s fast-paced and hands-on, with teams working together to ensure quality, efficiency and sustainability at every stage. From sourcing ingredients to getting products into customers’ hands, you’ll play a role in delivering the brands people know and love.

About the role:
Customer Collaboration Coordinator
1. Purpose of the Role




The Customer Collaboration Coordinator supports the execution of the market's customer collaboration agenda, acting as a key link between customers, Commercial and Supply Chain teams to help deliver service commitments and improve customer experience.
The role ensures the daily pulse of customer service execution is maintained through ongoing monitoring of customer performance, proactive issue identification and follow-up of Joint Business Planning (JBP) commitments. The position helps ensure customer requirements are translated into actionable supply chain plans while supporting the delivery of OTIF targets and customer service improvement initiatives.
Customers are a key interested party for this role.
2. Market Context
The role operates within Latin America across markets with different route-to-market models and customer complexities.
Working closely with Customer Service, Commercial, Logistics and Planning teams

📌 Customer Collaboration Chile (Santiago)
🏢 Diageo
📍 Santiago