About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

To provide a comprehensive audio typing and administrative service to a Physician/General Surgeon/Dental Consultant or group of Physicians/Surgeons/Dental Consultants or Associate Specialists.

In This Key Role, You Will

- Provide high quality audio typing and administrative support for the consultant/ dental consultant/associate specialist team to ensure efficiency in patient care
- Provide secretarial cover during periods of absence during which time required to deal with telephone and face to face enquiries from all staff groups, patients, relatives, carers, providing information, directing and prioritising queries as appropriate, to ensure efficiency and effectiveness of service delivery
- During periods of absence and annual leave,



the post holder is responsible for managing in-patient and day surgery waiting lists ensuring that patient management system information is accurate and up to date to ensure waiting time targets are achieved
- Manage patient files, ensuring information is accurate and up to date.

What You'll Bring

- Educated to Standard Grade with an RSA or equivalent typing qualification
- Experience within an office environment
- Proficient in the use of software systems
- Advanced keyboard skills
- Medical terminology

What We Offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

- Annual Leave - 35 days including public holidays
- Generous NHS pension scheme
- Annual incremental salary progression
- Paid sick leave increasing with length of service
- NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

- Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children's settings.

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