WHAT YOU’LL DO

As a DC Advanced User - 3PL, you will provide an efficient and smooth system support to day-to-day operations, ensuring compliance with system routines and acting as a bridge between the business and system administration.

Specialized Operations & Administration

- Train DC associates and team leaders on new system functionalities and improvements.
- Support DC associates in daily operations and resolve system‑related issues in alignment with DC processes.
- Conduct system clean‑up, basic troubleshooting, and feedback to system specialists.
- Support operational excellence, quality and efficiency by ensuring that system‑related best practice guidelines are followed, all flow systems are working, and IT system related procedures are implemented.
- Ensure an effective and efficient incident management, when needed (e.g. participate in "bridge calls", Incident reporting).
- Contribute to project rollouts as needed.

Process & Workflow Optimization

- Identify and propose improvements to enhance operational efficiency.

WHO YOU ARE

We are looking for people with…

- Comprehensive understanding of warehouse operations, cost drivers, and system processes.
- Strong knowledge of DC systems, updates, and technological advancements for Inbound and Outbound operations.




- Ability to quickly learn, apply, and transfer knowledge of new system features in a clear and concise way seeing they are effectively executed.
- Skilled in coaching, training, and supporting others in a proactive developmental capacity.
- Ability to collaborate and co‑create with others.
- Agile mindset with a positive attitude to change and meaningful growth.
- Inclusive and empathetic towards others whilst encouraging diversity.
- Ability to understand your impact to others and contribution to the bigger picture.

WHY YOU’LL LOVE WORKING HERE

At H&M; Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

- We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community.
- You’ll be able to express your personal style with our employee discount at H&M;, & Other Stories, and COS.

All your information will be kept confidential according to EEO guidelines.

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📌 DC Advanced User - 3PL (Pudahuel)
🏢 H&M
📍 Pudahuel