Senior SAP FICO Consultant (AMS | ECC & S/4HANA) Role Overview We are seeking an experienced SAP FICO Senior Consultant (10+ years) with strong expertise in SAP ECC and S/4HANA environments , focused on AMS support and incident management .

The ideal candidate will have deep knowledge of Record-to-Report (R2R) processes end-to-end , with a strong ability to analyze, troubleshoot and resolve incidents in a global delivery model .

Key Responsibilities

- Provide functional support in SAP AMS environment, including:

- Incident resolution (L2/L3 support)

- Service requests and enhancements
- Root cause analysis and problem management
- Manage and support end-to-end Record-to-Report (R2R) processes, including:

- General Ledger (GL)

- Accounts Payable (AP)

- Accounts Receivable (AR)

- Asset Accounting (AA)
- Closing activities and financial reporting
- Perform incident troubleshooting and resolution, ensuring minimum business impact and compliance with SLAs.
- Coordinate with global teams (onshore/offshore) for issue resolution and continuous improvement.
- Analyze business issues and propose functional solutions and system improvements.
- Support testing activities (SIT/UAT) for fixes, enhancements, and deployments.
- Prepare and maintain functional specifications for developments and enhancements.
- Participate in month-end close support and stabilization activities in production environments.
- Ensure proper documentation, knowledge transfer, and continuous improvement within AMS operations.

Required Qualifications

- +10 years of experience in SAP FICO.

- Strong experience in
- SAP ECC and S/4HANA Finance
- AMS support (incident-driven environments)

- Global support models

- Proven experience in
- R2R (Record-to-Report) end-to-end processes

- Incident management and resolution
- Financial process support and optimization
- Hands-on experience in:
- Configuration and troubleshooting in FI/CO modules
- Integration with MM and SD modules

Technical Skills

- SAP FI/CO (ECC & S/4HANA)





- Strong knowledge in
- GL, AP, AR, AA

- Financial closing and reporting

- Integration knowledge

- MM (P2P)

- SD (O2C)

- Experience with
- Incident management tools (ServiceNow, JIRA)
- Data migration and interfaces (IDOCs, integrations)

- Exposure to
- SAP Fiori (nice to have)

Soft Skills

- Strong analytical and problem-solving skills
- Ability to work under pressure in incident-driven environments
- Excellent communication and stakeholder management
- Experience working in global, multicultural teams
- Proactive mindset and ownership

Languages

- English: Fluent (mandatory)
- Spanish: Nice to have

Nice to Have

- Experience in multi-country or LATAM implementations
- Knowledge of localizations (tax, e-invoicing)
- Experience in S/4HANA migration or transformation projects

Value Proposition

- Participation in global AMS programs with high visibility
- Exposure to complex financial processes and large-scale SAP landscapes
- Opportunity to work in continuous improvement and stabilization phases

Kindly share english profile with salary expectations About Us Infosys is a integral leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; or disability.

📌 Senior SAP FICO (Santiago)
🏢 Infosys
📍 Santiago