Key Responsibilities

1. Design, deliver, and facilitate in-person/hybrid training for dealer staff (sales, service, management) on product knowledge, sales skills, customer service, and brand confidence.
2. Conduct on-site training visits to Chilean dealers, localize training materials (handbooks, presentations) to fit market/cultural needs.
3. Identify training gaps via dealer/sales team collaboration, track effectiveness with KPIs, and submit reports to the Chilean branch & HQ.
4. Act as liaison between the Chilean branch and training team of HQ, align local initiatives with integral standards, and support global program rollout.
5. Build partnerships with dealer management, provide post-training support, and advocate for dealer training needs.

Requirements & Qualifications
1. Undergraduate degree or above, preferably in Training & Development, HR functions, or related field.
2. Minimum 1 years of automotive experience (preferably training related).
3. Proven skills in training facilitation, material development, and needs analysis.
4. Good at Spanish and English.
5. Deep understanding of Chilean dealer/retail market and cultural nuances.
6. Strong interpersonal, project management, and results-oriented skills.

📌 Dealer Training Specialist (Santiago)
🏢 BYD CHILE
📍 Santiago